Frequently asked questions

It’s a digital menu for bars, restaurants and any hospitality venue. Your guests scan a QR code with their phone camera and see your menu straight away: categories, dishes, photos, prices and allergens. You manage it from a web panel and publish changes whenever you like.

It can replace it entirely or live alongside it. Many venues keep a few printed menus and put the QR on every table. The advantage of the digital one is that it doesn’t get dirty, doesn’t tear, and doesn’t need reprinting every time a price changes.

Tapas bars, restaurants, cafés, beach bars, food trucks, hotels, terraces… anywhere a guest needs to read a menu. There’s no size limit: the price is the same whether you have 4 tables or 40.

No. MovilMenu shows the menu: it doesn’t take orders and it doesn’t take payments. Guests read it and order from the waiter as always. An ordering module is planned for later, but today the menu is read-only.

No, and this matters. The menu opens straight in the phone browser. There’s nothing to download, nothing to sign up for, and no data to hand over.

Two ways. By pointing the camera at the QR code on the table, at the bar or on the door; or by opening your menu link, which you can send on WhatsApp, post on social media or link from your website.

Yes, on Android and iPhone, and on tablets and computers too. All it needs is a browser. Today’s phones read QR codes with the camera itself, with no app in between.

Yes, they need data or wifi to open the menu. If your venue has guest wifi, it’s worth leaving the password visible next to the QR.

It’s the same gesture as taking a photo. Even so, the usual advice is to keep one or two printed menus as backup, and to have the waiter lend a hand the first few times.

Yes. The menu has a search box: a few letters and they find any dish or ingredient without scrolling through everything. It shows most on long menus and with guests who already know what they want.

Whichever you prefer: you can publish it as a compact list or with a photo of every dish, and your guest can switch between the two while reading. They can also enlarge the text if they struggle to read it, and collapse the categories they’re not interested in.

Yes, the menu itself has buttons to share it on social networks or by messaging. It’s advertising that costs you nothing: your menu travels on its own.

In three steps. First you create your account from the website and open your management panel. Then you build the menu: categories, dishes, photos, prices, allergens, the daily menu and any custom set menus you need. And finally you publish and put your QR code on the tables.

Signing up takes minutes. Building the menu depends on how big it is and whether you’re uploading a photo of every dish; a normal menu is ready in an afternoon.

Yes, as often as you like. From the panel you update dishes, prices and availability; when you’re done you press “Publish menu” and the change shows instantly on the phone of anyone who opens it. No reprinting, and no need to generate a new QR.

No. Dishes, categories and visits are unlimited. The price doesn’t change because your menu is bigger or because you get more visits.

Yes. You can change a dish’s availability at any time by hiding it, so if the fish of the day runs out you reflect it right away and avoid the “we’re out of that today”.

Yes, and it’s one of the most useful features. You can have categories show or hide by time of day: breakfast in the morning, lunch at midday, dinner in the evening. Guests only see what they can actually order right now, instead of half a menu that isn’t available.

Yes. You can add a photo to every dish. It isn’t compulsory, but it helps a lot, especially with foreign guests.

Yes, and it’s what shows most. You choose from several templates and set the colour, the typeface, the cover image and light or dark mode. Your logo heads the menu, and you can gather whichever dishes you like into a featured section with a name of your choosing.

Yes. Inside each category you can create subcategories: Wines, say, with Reds, Whites and Rosés. On long menus it’s the difference between finding something and giving up.

Yes. Every dish takes up to two prices, named however you like: full and half portion, unit and dozen, glass and bottle… You configure the types yourself.

Yes, with chillies: up to three levels per dish. Guests appreciate it and it saves you the question.

Whichever you want: opening hours, phone, WhatsApp, social networks and a free information text. The phone on the menu can be different from your venue’s, in case you’d rather give the bookings line. You can also put a message of the day under your logo.

Up to 11 languages.

No need. There’s AI-assisted automatic translation to help you fill in the gaps. You write the menu in your language and the system proposes the rest.

Automatic translation handles most of the menu very well, but it’s worth reviewing the names of traditional dishes and local terms, which no machine translates with judgement. You can edit any translation by hand.

You decide from your panel which languages to publish the menu in, out of the 11 available. Your guests pick theirs with the language selector inside the menu itself.

Yes. Every menu has its own QR code and unique link, ready to print and share. You download the QR from your panel whenever you need it.

Usually on the tables (as vinyl, on a table stand or laminated), and also at the bar, in the window and on the door menu. You can put it on your cards or on the receipt too.

No. The QR and the link never change: they always point to your menu, whatever it contains at the time. You print it once.

Yes, it’s your link and you can use it wherever you like: website, Google, social media, WhatsApp.

Yes. Every dish can carry its allergens, which the guest sees on the menu itself, next to the dish. When you sign up we create the 14 allergens of the EU regulation for you; you can edit them, add your own and give them their icon. If you publish the menu in more languages, check that each allergen name is translated.

The information shown is what you enter, so keeping it correct and up to date is the venue’s responsibility.

Yes, there’s a daily menu. You update it each morning from the panel and, once published, it’s visible right away.

Yes, you can create custom set menus alongside your regular menu, with their own dishes and prices. They show inside your menu.

€95 per year, VAT not included. No charge per table, and unlimited dishes, categories and visits.

No. You don’t pay per table, per dish, per visit, or for generating the QR. The price is fixed, per year.

Right from this website, in a few minutes: create your account, build your menu and publish.

By card, from the website itself. No transfers and no paperwork.

Yes. The subscription renews automatically each year with the same card, so your menu doesn’t stop working because of an oversight. We email you before it’s due, so there are never surprise charges. You can cancel whenever you want.

Before your subscription is due we send three email reminders: 15 days before, 3 days before and the day before. They’re in your panel too, in case you don’t often check your email.

If on the renewal day the payment can’t go through —because the card has expired, been blocked or has no funds— you have 7 days to sort it out. After those 7 days the menu is deactivated and whoever scans the QR stops seeing it, but nothing is deleted: as soon as the payment goes through it’s back exactly as you left it.

No, the subscription is €95 per year from day one. If you’d like to see how a menu looks before deciding, you can ask for access to a demo menu or run any questions by us.

There’s no minimum term. You can cancel yourself from your panel whenever you want, without calling or writing to anyone, and the automatic renewal stops applying. The year already paid isn’t refunded, not even in part, so your menu keeps working until the period you contracted ends.

Yes. We email it to you; you don’t have to ask. It’s important that you fill in all your tax details in the panel.

Yes, both from your panel: the card, under subscription; the tax details, in your venue’s details. It’s worth completing them from the start, because they’re what appears on your invoices.

Yes. On this website you’ll find the “View demo menu” link: it opens just as one of your guests would see it, so you can take your time before deciding.

If you recommend MovilMenu to another venue, you each get 2 free months: 2 for you and 2 for whoever you invite.

They’re added at the end of your subscription and push back your next payment. For example: if your renewal was due in January 2027 and you get a referral before then, your next payment moves to March 2027. The invited venue gets the same.

The months activate when your guest makes their payment, not when they sign up.

Your referral code is in your panel. You pass it to the venue you want to invite and they enter it when signing up.

No. You can recommend MovilMenu to as many venues as you like and stack the months from all of them.

None that identifies them. Diners don’t register or install anything to see the menu. Your menu uses only technical cookies and storage, essential for it to work: there are no analytics or third-party cookies for advertising or tracking. Visit measurement is aggregated, with no IP address and no diner identification.

Yes. Your panel has your menu’s statistics: visits today, yesterday, this week, this month or any date range you choose, what times it’s read most, and where visitors arrive from. It’s aggregated data, in line with privacy regulations: no diner is identified.

Guests open the menu on their own mobile data, so your wifi isn’t essential. Even so, good coverage or guest wifi makes for a smoother experience.

Yes. You can register up to two venues with the same email and choose which one you’re entering when you log in. Each has its own menu, QR and subscription. If you need more than two, write to us and we’ll set them up for you.

Nothing on your side: we handle the migration to the new platform ourselves, manually and one by one, so your menu ends up the same or better. If you have any questions about your case, write to us.

Yes. If you’d rather not type it in yourself, send us your menu as a PDF or Word file and we’ll quote you for building it. You just review the result and publish.

The login screen has a link to reset it: you’ll get an email with a temporary link to set a new one. If the email doesn’t turn up, check your spam folder before writing to us.

Write to us on WhatsApp at +34 627 29 12 62 or by email at info@movilmenu.com.